typedesk

No matter what industry you’re in, being on the customer-facing side of things can start to feel like Groundhog Day.

When you’re answering the same questions repeatedly, it’s easy to slip and send an embarrassing email or twenty. (“I did it again. I wrote ‘Thanks for reaching out, [INSERT CUSTOMER HERE]’ instead of their name.”)

If only you could say all the right things, while also saving time and energy on repetitive typing.

Enter typedesk.

TL;DR

• Create, customize, and organize unique canned responses quickly
• Alternative to: Text Expander and PhraseExpress
• Share and edit responses with your whole team across multiple platforms
• Best for: Customer support teams, social media managers, and agencies that want to save time communicating with several clients

Typedesk is a canned response solution that lets your whole team create, organize, and send unique messages quickly.

Using typedesk’s customizable placeholders and variables, you can create unique canned responses for your different leads and clients.

Save time on typing using templates for messages you send every day, like order updates and customer service follow-ups, or answers to frequently asked questions.

From there, you can easily plug in dynamic content, like the date and time, and specifics about your product or service.

That way, you get the best of both worlds: a streamlined workflow and a personalized customer experience.

Typedesk makes onboarding easier than ever, so you can keep your tone consistent no matter who’s writing.

With shared folders and organized responses, teams stay in tune with their customer experience and save time together.

Whether your team handles social media, sales, or customer support, you’ll send personalized messages quicker, in a unified tone that builds trust.

Perfect your canned responses over time and keep track of changes with notifications and advanced sharing permissions.

Not only are all your canned responses organized in one place, but they’re also at your fingertips wherever you work.

Whether you’re a Windows or Mac user, typedesk doesn’t discriminate. And along with those native apps, you can add typedesk as an extension to all major browsers.

Once you install typedesk, you’ll have access to your work on whichever platform you’re using: Gmail, Zendesk, Slack…the list is practically endless.

You’ll still save time across all those platforms, too, since you can easily plug in your canned responses with handy keyboard shortcuts.

Typedesk is built to be lightning-fast, so you’re not wasting any energy typing up and sorting through all your messages.

Your canned responses are saved locally, so you have instant access and can work offline.

With keyboard shortcuts, you’ll reply to messages with relevant and natural-sounding responses in just a few keystrokes.

And because pobody’s nerfect (especially if you’re working quickly!), typedesk’s live search bar lets you sort through all your work and ignores any typos you might make in the process.

Let’s face it: if you could pick any superpower to help you defeat the demons of your workday, it’d be superspeed. (“Oh, it’s nothing. I always reply to emails two seconds after receiving them.”)

Typedesk gives your whole team the building blocks to design, organize, and send unique canned responses quickly.

Whether you’re in customer support, IT, education, or medicine, typedesk works for you, wherever you work.

Give your team the power to work faster and smarter.

Get lifetime access to typedesk today!

Plans and Features

• Lifetime access to typedesk
• All future Premium Plan updates
• You must redeem your code(s) within 60 days of purchase
• Stack up to 2 codes
• GDPR compliant
• Only for new typedesk users who do not have existing accounts
• Note: All past AppSumo customers are automatically upgraded to the new 1 code offering and can stack codes for higher limits
• 60-day money-back guarantee, no matter the reason
• Quick shortcuts
• Advanced canned responses with variables
• Create dynamic snippets
• Windows and macOS apps
• Web app
• Admin access
• Notifications
• Integrations: Gmail, Slack, Google Docs, Outlook, Facebook, and more
• 1 seat(s)
• Unlimited canned responses
• Up to 50 MB image upload per user
• Team folders and sharing